Troubleshooting
We’re aware that there are a few teething problems with Tweetake - please bear with us - it’s early days 
Here’s a message from Alfred:
Hi, I’m the developer of Tweetake and I’d like to apologize for this problem and explain what’s going on. After investigation - my co-Tweetaker Nikki was getting it as well - it would seem there’s a number of factors involved.
First up, there was a bug in Tweetake, which I fixed. But after that we were still seeing the error on Nikki’s account so I had a look at the actual numbers returned from the Twitter rate limiting interface. And the result was weird.
In case you aren’t aware, Twitter places a limit on the number of hits per hour per user account. Right now its 100 per hour. Every time you tweet, or refresh your timeline the number is reduced by 1, until you hit zero when the request is refused.
Tweetake needs to make a number of hits for its backup - exactly how many depends on the user and how many followers, friends and so on they have. If it gets the rate limit exceeded message, it gives up.
What I found when I looked at the numbers for Nikki was that she had a negative number of hits remaining (as many as minus 44 at one point), which didn’t make a lot of sense. But when she shut down Tweetdeck, things returned to normal and I was able to take a backup.
So it looks as if some clients including Tweetdeck get special treatment from Twitter. Which would be OK if they didn’t have such an unfair adverse effect on other applications, effectively locking them out completely.
So if you use Tweetdeck or any similar Twitter clients, please shut them down and wait a few minutes before using Tweetake. When our app’s a little more mature we’ll be asking Twitter if we can join the inner circle too but until then this measure is necessary.
If you receive an error message or have any other issues with tweetake, please drop Nikki an email at nikki@nikkipilkington.com or Tweet her on Twitter.
Likewise, if you have any suggestions for improvement, please let us know - we’re open to constructive criticism!
